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When a resident is, or appears to be struggling with mental health issues, knowing what to do or how to help can be a tough call. In this clip, two industry pros talk about boards' obligations - and limitations - when it comes to navigating…
In a New York TImes “Ask Real Estate” letter from last December, a co-op shareholder lamented the sorry state of her 10-unit building: the board president was abdicating his position with no willing successor, and the managing agent w…
While it may seem like a smaller building or community might be a cakewalk to manage compared to say, a 1,000 unit building or HOA with amenities, landscaping, and other aspects demanding attention, the fact is that dealing with tiny commun…
Some things in the property management game never change; the need for top-notch communication skills, good people management, and a commitment to the job itself will always be foremost in a manager's toolkit. But as times change, so does t…
Nobody ever claimed that managing a co-op, condo, or HOA community would be easy -- but what is easy for residents to forget sometimes is that property management is a big, multifaceted job that often gets little thanks when things go w…
Changing management companies can be a very good thing - but it can be needlessly complicated if the incoming firm doesn't have all the information, documents, and records it needs in order to hit the ground running. Making sure the outgoin…
Changing management companies can be a complex process -- but it doesn't have to be an ordeal. By making sure that your community's important documents and information are transferred from the outgoing firm to the incoming one in a timely, …
As in any healthy marriage, an association board and its manager must be compatible or else the relationship will oftentimes end in a messy divorce, experts at a Community Associations Institute (CAI) Big Apple panel told an audience of …
Olivia Pope, the main character on ABC’s Scandal,is a professional fixer. If you have a problem—any problem—she can fix it. Over the past two seasons plus, she’s rigged elections, covered up murders, employed professional hit men, exposed …